At A2 NOBLE, we strive to provide our customers with the highest quality dairy products, including A2 cow milk, ghee, and paneer. Customer satisfaction is our top priority, and we take pride in ensuring that our products meet the expectations of freshness, purity, and nutritional value.
However, if you are not fully satisfied with your purchase, we are here to assist with a smooth and hassle-free refund process. Please review our refund policy below.
Refund Eligibility
Unopened Products: Refunds will only be issued for products that are unopened and in their original condition and packaging. If the seal has been broken or the product has been used, we are unable to process a refund.
Timeframe: Requests for refunds must be made within 2-3 days of receiving your product. After this period, we regret that we cannot accept returns or offer refunds.
Proof of Purchase: In order to process your refund request, you will need to provide proof of purchase, such as the order confirmation or receipt.
How to Request a Refund
To request a refund, please follow these steps:
Contact Us: Reach out to our customer service team via email at a2noble76@gmail.com or call us at +91 9821669964 Please provide your order number, details of the product, and the reason for the refund request.
Approval Process: Once your refund request is received, our team will review the information. If the product meets the refund eligibility criteria, we will approve your refund.
Refund Processing
Once your refund is approved, it will be processed within 2-3 business days. The amount will be credited back to your original payment method. Please note that it may take an additional few days for the refund to reflect in your account, depending on your bank or payment provider.
Exclusions
Certain perishable items may not be eligible for a refund, including items that have been improperly stored after purchase.
If you have any questions about our refund policy or need further assistance, please feel free to reach out to us.
